If you have been charged twice in a single month, it is possible that you may have multiple active subscriptions. This could occur if you initiated more than one subscription or trial using your existing account, or if you possess more than one paid account on LetsDefend.

If you believe this duplicate charge is erroneous and not in line with your expectations, please reach out to our support team for assistance with a refund. When contacting us, kindly provide the following details to expedite the process:

- Email address associated with your payment

- Paddle payment transaction ID

- LetsDefend username

NOTE: We cannot access your credit/debit card details. Providing your credit/debit card details will not be helpful in addressing the issue.

Our support team is dedicated to resolving billing issues promptly and ensuring your satisfaction with our services. Thank you for your understanding and cooperation.